Yes. We align with front-of-house on hold locations, entry cues, and approved late seating windows before doors open. Ushers stage guests quietly, then guide them to correct rows during cues using row markers and the house’s section language. We reduce mid-aisle searching by confirming portals early and keeping aisle borders clear once lights dim. The result is fewer distractions, cleaner timing, and a calmer audience experience in New York City theaters.

Access the right coverage by staffing each active doorway, the primary lobby splits, and every stair landing that feeds mezzanine or balcony seating. Add aisle monitors per seating block so row approach stays quiet, and include a comms lead to coordinate holds, releases, VIP movement, and accessibility requests with front-of-house. If your venue opens staggered doors, increase landing coverage to prevent backups before curtain. Share your seating map and door schedule and we will build a level plan.

Yes. We confirm accessible routes and lift locations during the walkthrough, assign an accessibility-support post, and keep paths unobstructed from door to seat. Ushers guide guests to companion seating with clear cues and coordinate adjustments with venue staff when needed. During peak arrivals we prevent cross-traffic from blocking ramp approaches or elevator queues with polite direction. After curtain, we guide a measured exit to curb, car service, or transit corridors while keeping access points clear for guests who need time.

Book early once your venue, door times, and seating rules are set, especially during weeks with multiple openings and major arena dates. Early booking lets us staff the right lead-to-usher ratio, plan coverage for door banks and stair landings, and align on late seating cues and VIP routing. If you book close in, we can still support you, but options may narrow for dedicated accessibility coverage and larger teams for complex rooms. Share your date and venue and we will confirm quickly.

Leverage a stable staffing plan to keep repeated-show pricing predictable. Pricing is shaped by call length, staffing count, lead oversight, and venue factors like multiple entrances, vertical circulation, and strict late seating policies. Multi-day runs often benefit from consistent assignments that reduce re-briefing and improve speed. If your schedule adds extra doors, balcony zones, or dedicated VIP coverage, staffing can scale to protect aisle flow. You receive a scope summary aligned to your show format.